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CORONAVIRUS UPDATE

IMPORTANT INFORMATION REGARDING CORONAVIRUS (COVIT-19)

UNTIL FURTHER NOTICE: In line with advice received from the UK Government and following the government guidelines surrounding COVID-19, as of 24th March 2020, we will be substantially restricting our services.

In the current situation, the safety of our customers and staff members is our main priority and we will continue to support both as best we can. Therefore we will endeavour to deliver services using methods which prioritise social distancing amongst other safety precautions.

 

WORKING FROM HOME

Most of our staff members are now working from home until further notice. If you have an urgent inquiry you can contact us on our mobile number 07588759119. For non-urgent inquiries please email us at [email protected]

For email inquiries, please allow us some time to answer your questions. We will strive to resolve any ongoing queries ASAP.

 

SALES CURRENTLY GOING THROUGH

We are currently in the process of liaising with individuals involved in preparing and delivering your vehicles to you. We will be in contact in due course once we have a clearer understanding as to what the next steps are and our aim is to complete all pending transactions at first instance. If you would rather delay the process due to any reason, please let us know via email.

 

APPOINTMENTS AND VIEWINGS

To ensure the safety of our staff and clients, we will only be arranging appointments for urgent sales. If you are a health worker or other keyworker, or require a vehicle on an emergency basis, please call or text our mobile number. There will only be ONE staff member available and test drive will be limited to ONE person and ONE mile per test drive.

All viewings are strictly by appointments only and we can only book ONE appointment per time slot.

 

BE SAFE, BUY FROM HOME

The easiest and safest way to purchase a vehicle is to buy from the comfort of your home using the online process!

It’s simple. Visit our website on https://www.heathrowcarsales.co.uk/ and choose your car. Contact us via email or click on the ‘reserve online’ tab where you can secure it straight away.

Until further notice, all vehicles bought without viewing will come with a FREE peace of mind warranty and 80% of the deliveries will be completely free of cost. Nationwide delivery is available now. Please include your postcode in your enquiry – terms and conditions apply.

 

OTHER STEPS WE ARE TAKING

- Social distancing measures will remain top priority.

- All vehicles will come fully washed and seats valeted where required.

- All our staff members will be wearing protective gloves at all times.

- We are minimising the use of hardware such as paper/pens and will be providing digital copies wherever applicable.

- Delivery driver will not be asking for any signatures.

 

Finally, we would like to wish you and your family the best of health and wellness and we hope that we all get through this unprecedented tough situation safely!

 

Kind regards

Heathrow Car Sales Management